IntoTheThailand Maps are digital products. This Refund Policy explains the conditions that apply to purchases made through IntoTheThailand.
Digital Products
No physical product is shipped or delivered when purchasing an IntoTheThailand Map.
Once access to a purchased map has been provided, the purchase is generally non-refundable, except where otherwise required by applicable law.
Problems With Your Purchase
If you experience a technical issue that prevents you from accessing a purchased IntoTheThailand Map, please contact us so we can assist you.
If the purchased digital product cannot be provided due to an issue attributable to IntoTheThailand, you may be eligible for a refund.
Right of Withdrawal
Where applicable consumer law provides a right of withdrawal for digital content, that right may be lost once the supply of the digital content begins, subject to the conditions and consents required by applicable law.
Nothing in this Refund Policy limits any mandatory consumer rights that cannot legally be excluded or restricted.
Approved Refunds
Where a refund is required or approved, it will normally be issued to the original payment method used for the purchase.
Processing times may vary depending on the payment provider, card issuer or financial institution.
Contact
If you have any questions about a purchase or this Refund Policy, please contact us at: